CHARMIN FAQ

Charmin toilet paper is made from a proprietary blend of premium fibers that gives each of our products the right balance of softness, strength, and absorbency. Our long fibers bond together for strength, while our short fibers drive the soft feel. The strategic choice of fibers along with Charmin’s proprietary wet-strength technology and resilient proprietary paper structure deliver high performance across an array of attributes. Read more about Charmin Ultra Strong and Charmin Ultra Soft

• Charmin Ultra Soft: Made for a noticeably soft, cushiony feel—great if comfort is your #1 goal while still performing when wet.
• Charmin Ultra Strong: Made for a strong, confident clean—great if your #1 priority is a durable texture that holds up during use.

Charmin is clog-safe and septic-safe and we have a clog-free guarantee policy. Charmin is also Roto-Rooter approved. Roto-Rooter is a nationwide plumbing service company with many decades of experience, and their expert plumbers have tested Charmin in their homes to discover for themselves how flushable and clog-free it really is.

Charmin Mega Roll is guaranteed to fit your roll holder. If it doesn’t, we can send you one roll extender or refund you (one per household). charmin.com/en-us/roll-fit-guarantee

The Charmin Forever Roll Kit pack contains 1 premium brushed stainless steel roll holder that is meant to hold your Forever Rolls. Buy Forever Roll Starter Kit | Charmin

Charmin utilizes a proprietary paper structure that helps its products holds up in use but breaks down when flushed and fully saturated. Charmin has a dedicated flushability lab where experts test every product before it hits the shelves for flushability as well as septic compatibility.

No toilet paper can promise “never clog,” because every home plumbing is different. But generally, toilet paper that’s designed to break down after flushing when used in the right amount is a smart choice for many households, including many with septic systems.

Charmin is designed to deliver strong, reliable performance—especially when wet. Its durability helps maintain the paper structure, so you can feel confident using less with every wipe. In fact, studies show you with Charmin Ultra Strong you can use up to 50% less compared to Scott 1000 and that Charmin Ultra Soft is 2x more absorbent than Scott 1000.

Read more about how many sheets to use in this article

Charmin has a patented 2-ply structure that holds up when wet creating more space within the tissue to hold the mess.

Product of The Year is a consumer survey of product innovation completed by 40,000 people through Kantar for multiple product categories each year. Charmin Smooth Tear with our wavy edge was voted #1 product of the year* in 2024 (Buy Ultra Soft Mega Roll | Softest Toilet Paper | Charmin)

Charmin has a smooth surface feel achieved via our premium fibers and proprietary fiber conditioners. Charmin conforms to wipe gently via our trade secret papermaking process which makes our tissue flexible and cushiony.

Key Benefits of Charmin Smooth Tear:

• No More Messy Tears: The wavy, scalloped edge design ensures a smooth, clean break every time because it requires less force to tear, resulting in a cleaner separation between sheets.
• Less Waste: By providing a better, more consistent tear, it minimizes accidental rips down the middle of a sheet, reducing waste and making the roll last longer.

Charmin Ultra Strong diamond weave texture is designed to offer a washcloth-like clean for a more effective wipe vs Scott 1000. You can use up to 50% less sheets.

Charmin Ultra Soft and Ultra Strong have superior wet strength (vs. Scott 1000), so it holds up no matter how much you press. The wet strength comes from our premium fibers, proprietary wet-strength technology, and resilient paper structure (holds up in use but breaks down when flushed). The wet strength, resilient micro texture, and unique visual texture (emboss in Charmin Ultra Strong and Ultra Soft) make Charmin Ultra Soft and Charmin Ultra Strong the best cleaning tool in the market.

Charmin Ultra Strong has a patented 2-ply structure with a blend of fibers, Charmin’s proprietary wet-strength technology and engineered paper structure that is designed to hold up better when wet.