Let’s Flush to Friendships.
For over 80 years, Charmin has been trusted in millions of homes across the country. And, Charmin toilet paper is used by more plumbers than any other brand.
We’ve Passed the Roto-Rooter Test.
Roto-Rooter plumbers have tested Charmin in their own homes to discover for themselves how flushable and clog-free the toilet paper really is. In fact, Charmin toilet paper is used by more residential plumbers than any other brand.
Find out about the Charmin Clog-free Guarantee.
The Facts about Flushability…
BC: At Charmin, we know flushability is important, so here are some answers to commonly asked questions.
Q. Is Charmin safe for sewers and septic systems?
A. Extensive tests show that when Charmin is used as intended in a properly functioning plumbing system, it should not cause plumbing problems. To receive free information about flushable paper products and plumbing, please call toll-free in the U.S. at 1-800-777-1410, Monday through Friday, 9 a.m. to 6 p.m., EST, or send an email via our Contact Us page.
Q. Does Charmin test to ensure that its toilet paper is safe for plumbing?
A. Yes! Charmin products are tested at the Procter & Gamble global flushability lab in Cincinnati, OH. This helps Charmin make sure its products are safe for all of the plumbing systems they might encounter and the places they might end up after flushing. This includes drain lines, sewers, septic tanks, and municipal wastewater treatment plants.
Q. If toilet paper does not break down as soon as it hits the water, will it cause clogs in my toilet or drain lines?
A. No. In fact, toilet paper that does not break down right away holds up during use and protects your hands. Charmin toilet paper is strong enough to protect your hands and then starts to break down after flushing while in drain lines.
Q. Can I flush Charmin Freshmates?
A. Yes. Charmin Freshmates wipes are flushable and safe for sewers and septic systems. For best results, flush only one or two wipes at a time.
Q. Why do toilets or drain lines sometimes get blocked?
A. There are a variety of reasons toilets and drain lines get clogged – from children accidentally flushing a toy to tree roots growing in the drain lines. If a drain line gets cracked (from a house settling or heavy equipment running over the line, for instance), tree roots seeking water can grow toward the crack and eventually block the flow of materials in the drain line.
Q. Is it OK to use Charmin if I have a septic tank?
A. Yes. Charmin is thoroughly tested to ensure it will settle in a septic tank and then undergo biodegradation in the tank.
Q. What causes septic tank problems?
A. Septic tanks need regular maintenance, such as pumping out every two to four years, depending on household size and use. Other common problems are drainage pipes that become blocked by plant roots or excessive water usage that prevents solids from settling in the tank.