Welcome To The Charmin Essentials Guarantee

Your satisfaction is our priority.
Money Back Guarantee icon next to Charmin Essentials Soft and Strong packs

Charmin Essentials Money Back Guarantee
Dept 43467
PO Box 6132
Douglas, AZ 85655

Money back issued via prepaid card. Offer limited to U.S. and Puerto Rico Residents only, 18 years of age or older. Limit one refund per household. Use of multiple addresses or P.O. boxes to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Valid everywhere Mastercard debit cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply. Refund is limited to the purchase price and excludes taxes and any incidental or consequential damages, negligence, strict liability or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which vary from state to state. This form must accompany your request. If UPC and valid original date receipt are not included in the request for refund, your prepaid card will not be issued. Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late, or undelivered submissions. Please allow 6-8 weeks for delivery. For the status of your refund call 1-855-814-5064.

This Card is issued by Sunrise Banks N.A., Member FDIC,pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. This card may be used everywhere Mastercard debit cards are accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement.

Offer Valid for Product Purchased 7/1/2024 – 6/30/2025. Your request must be postmarked by 7/31/2025.

Trust is a cornerstone of our corporate mission, and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you, our consumers. View full details of our Privacy Statement.